Privacy Policy
At decibel, we recognise the importance of your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you utilise our services. By engaging with decibel, you agree to the collection, usage, and disclosure of your personal data as described in this Privacy Policy.
1. Collection of Personal Information
We gather personal information from you when you interact with our services, such as when you create an account, purchase tickets, or reach out to customer support. The types of personal data we may collect include your name, email address, phone number, payment details, and other information you choose to provide or as requested by an event or booking host.
2. Use of Personal Informations
Your personal information is used to deliver and enhance our services, including processing transactions and communicating with you regarding your purchases. Additionally, we may use your data to customize your experience, send marketing communications, and conduct research and analysis to improve our offerings.
3. Disclosure of Personal Information
We may share your personal information with third parties in specific situations, such as:
- To facilitate your ticket or booking purchases and payments
- To comply with legal requirements, such as responding to subpoenas or other legal processes
- To protect our rights, property, or safety, or those of others
- To service providers who perform tasks on our behalf, such as payment processing, data
analysis, or customer support. - We do not sell or rent your personal information to third parties.
4. Security of Personal Information
We implement reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of online transmission or electronic storage is completely secure, and we cannot fully guarantee the safety of your personal information.
5. Your Choices
You have the option to withhold certain personal information, though this may restrict your access to some of our services. You can also opt out of receiving marketing communications from us at anytime by following the instructions provided in the communication.
6. Changes to this Privacy Policy
We may revise this Privacy Policy periodically. If significant changes are made, we will notify you via email or by posting a notice on our website before the changes take effect.
If you have any questions or concerns about this Privacy Policy, please feel free to reach out to us.