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Event Hosts
How do I become an Event Host and sell tickets?
Branding & Account Info
How do I set up my Loyalty Points System?
Event Listings
How do I create a new event?
What information is required to set up an Event?
How can I edit or update an existing Event?
Ticketing
How do I create tickets to sell at my event?
Ticket Scanning App
Ticket Scanning & Entry
How Do I Request a Wallet Payout?
Sales & Reports
Where & How Do I Check my Ticket Sales?
How Do I Request a Wallet Payout?
Ticket Holders
Can I resell my ticket?
How do I create my Decibel account?
Can tickets be refunded once purchased?
How do I log into my Decibel account
I forgot my password – How can I reset It?
Where can I find the Terms and Conditions?
How does Decibel comply with data protection laws?
Technical
What should I do if the website is down?
How do I report a technical issue?
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