What should I do if the website is down?

• First, check your internet connection to ensure the issue isn’t local.

• Try refreshing the page or clearing your browser cache.

• If the site is still unavailable, visit www.isitdownrightnow.com or a similar service to check if the Decibel website is down globally.

If the site is confirmed to be down:

• Contact Decibel Support via the Support Line listed on your host dashboard.

• Provide details about what you were trying to access and any error messages you received.

Note: Our technical team will work to resolve downtime issues as quickly as possible and will communicate updates directly to event hosts.