Integrate Decibel with Your System
Connect your CRM, ERP, or custom system with Decibel. Each API key is locked to one host or venue, so you only see that owner's events, tickets, and revenue.
Powerful API Capabilities
Everything you need to integrate Decibel with your existing systems
Event Management
Create, update, and list events for the host or venue tied to your API key.
Ticket Types
List ticket types and create new ones on events you can write to.
Attendee Management
List issued tickets and add complimentary attendees on events in your key's write scope.
Tickets & Revenue
Read issued tickets and revenue totals. Each key is siloed to one host or venue.
Coupon Management
Create discount coupons. Event-scoped coupons must target an event you can write to.
Subscriber Management
Add subscribers to the host or venue's linked newsletter list from your CRM or system.
Why Choose Our API?
Built for developers, designed for businesses
Real-Time Sync
Keep your systems synchronized in real-time with instant webhook notifications.
Secure & Reliable
API keys and secrets, with each credential locked to a single host or venue.
Automate Workflows
Reduce manual work by automating event creation, ticket management, and attendee tracking.
Easy Integration
RESTful API with clear documentation. Quick setup and seamless integration with existing systems.
Common Integration Use Cases
See how other hosts are using our API
CRM Integration
Sync your customer relationship management system with Decibel. Create events in your CRM and have them automatically appear on Decibel.
ERP Integration
Connect your enterprise resource planning system. Manage events, tickets, and financial data across platforms.
Custom Booking Systems
Build your own booking interface while leveraging Decibel's payment processing, ticketing, and attendee management.
Marketing Automation
Automatically create events from marketing campaigns. Send targeted coupons and manage subscriber lists.
Webhooks
Optional outbound deliveries, enabled by Decibel
Webhooks are not created through the REST API. Decibel can enable outbound deliveries for a host. When a delivery runs, the body is signed with X-Decibel-Signature.
Supported event types:
- Event created or updated
- Ticket purchased
- Attendee registered
- Refund processed
- Coupon used
- Subscriber added
API Overview
RESTful API designed for modern integrations
REST API
JSON over HTTPS. Base URL https://decibel.co.za/api.
- GET events, ticket types, tickets, revenue, attendees
- POST events, ticket types, subscribers, coupons, attendees
- PATCH or PUT to update an event you can write to
- Errors return { "error": "message" }
Authentication
Decibel admins issue each key for a single host or venue from Admin → API keys.
- X-API-Key and X-API-Secret on every request
- Inactive keys are rejected
- Host keys only see that host's events
- Venue keys only see that venue's events
Ready to Get Started?
Connect with our team to learn more about API access, pricing, and integration support.