Documentation
Complete guides for hosts, venues, and attendees to get the most out of the Decibel Ticketing Platform.
System Overview
The Decibel Ticketing Platform is a full event management system for hosts and venues to create, sell, and operate events — and for attendees to discover, buy, and manage tickets.
Event Management
Create events with ticket types, seating plans, private/invite-only access, short links, and admin approval before publication.
Ticket Sales & Checkout
Sell tickets with Yoco or Walletdoc payments, coupons, wallet credits, Decibel loyalty redemption, guest checkout, and digital ticket PDFs.
Host & Venue Dashboards
Manage events, attendees, reports, coupons, widgets, newsletters, reviews, and settings from your Bookings dashboard after approval.
Door Sales & Check-in
Sell tickets on-site via Door Sales, and check in guests with the public scanner using your event code.
Marketplace & Transfers
Attendees can list tickets for resale (up to face value) and buyers can purchase through the ticket marketplace.
Loyalty, Affiliates & Wallet
Earn Decibels from purchases and referrals, redeem them with the same host, transfer wallet credits, and request host payouts when eligible.
Content & Embeds
Publish blogs (with approval), send newsletters, collect reviews after events, and embed event widgets on external sites.
API & Webhooks
Integrate CRM/ERP systems via the Host REST API and outbound webhooks for events, tickets, and more.